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The Digital Seeker : A Guide for Digital Teams to Build Winning Experiences / Raj K. De Datta.

By: Material type: TextTextPublisher: New York, NY : Columbia University Press, [2021]Copyright date: ©2021Description: 1 online resource : 16 figures and tablesContent type:
Media type:
Carrier type:
ISBN:
  • 9780231554442
Subject(s): Other classification:
  • online - DeGruyter
Online resources:
Contents:
Frontmatter -- CONTENTS -- Introduction: Embrace the Winning Formula -- 1 Break Online/Offline Boundaries -- 2 Put the Seeker at the Center -- 3 Swap Customers for Seekers -- 4 Harness the Three As -- 5 Build Your Digital Dreams; Don’t Buy Them -- 6 Design for Disaster -- 7 Recast Your Team to Ship -- 8 Create Your Money-Making Architecture -- 9 The Winning B2B Experience -- 10 Max Out the R0 -- Acknowledgments -- Index
Summary: The internet was supposed to connect us to endless possibilities. So why do we keep ending up browsing the same old sites and best-seller lists? When sellers don’t offer potential customers a compelling digital experience, consumers miss out on great products—and businesses miss a vital opportunity to grow.Raj K. De Datta, the founder of a company that powers digital-commerce experiences for many of the world’s biggest brands, offers an actionable playbook for companies looking to deliver better digital experiences. His key insight is that exceptional digital experiences are much more than marketplaces. They don’t just serve customers’ transactional needs but rather address the deeper problems for which they seek solutions. They are built on a digital-experience platform that provides agile, personalized, scalable performance. And they are created by product-centric digital teams, not traditional organizations.The Digital Seeker distills key lessons from the compelling stories of innovative businesses: not just tech companies but companies spanning a wide range of industries, including amusement parks, fashion, sports, health care, distribution, and the public sector. De Datta defines and explains the power of the seeker-centric philosophy—translating it into a core operational playbook for digital teams to achieve transformative results.Importantly, this book also offers crucial insights into the impact of the COVID-19 pandemic on our digital lives and the long-term effects it will have on digital experiences of the future.
Holdings
Item type Current library Call number URL Status Notes Barcode
eBook eBook Biblioteca "Angelicum" Pont. Univ. S.Tommaso d'Aquino Nuvola online online - DeGruyter (Browse shelf(Opens below)) Online access Not for loan (Accesso limitato) Accesso per gli utenti autorizzati / Access for authorized users (dgr)9780231554442

Frontmatter -- CONTENTS -- Introduction: Embrace the Winning Formula -- 1 Break Online/Offline Boundaries -- 2 Put the Seeker at the Center -- 3 Swap Customers for Seekers -- 4 Harness the Three As -- 5 Build Your Digital Dreams; Don’t Buy Them -- 6 Design for Disaster -- 7 Recast Your Team to Ship -- 8 Create Your Money-Making Architecture -- 9 The Winning B2B Experience -- 10 Max Out the R0 -- Acknowledgments -- Index

restricted access online access with authorization star

http://purl.org/coar/access_right/c_16ec

The internet was supposed to connect us to endless possibilities. So why do we keep ending up browsing the same old sites and best-seller lists? When sellers don’t offer potential customers a compelling digital experience, consumers miss out on great products—and businesses miss a vital opportunity to grow.Raj K. De Datta, the founder of a company that powers digital-commerce experiences for many of the world’s biggest brands, offers an actionable playbook for companies looking to deliver better digital experiences. His key insight is that exceptional digital experiences are much more than marketplaces. They don’t just serve customers’ transactional needs but rather address the deeper problems for which they seek solutions. They are built on a digital-experience platform that provides agile, personalized, scalable performance. And they are created by product-centric digital teams, not traditional organizations.The Digital Seeker distills key lessons from the compelling stories of innovative businesses: not just tech companies but companies spanning a wide range of industries, including amusement parks, fashion, sports, health care, distribution, and the public sector. De Datta defines and explains the power of the seeker-centric philosophy—translating it into a core operational playbook for digital teams to achieve transformative results.Importantly, this book also offers crucial insights into the impact of the COVID-19 pandemic on our digital lives and the long-term effects it will have on digital experiences of the future.

Mode of access: Internet via World Wide Web.

In English.

Description based on online resource; title from PDF title page (publisher's Web site, viewed 01. Dez 2022)