Normal view MARC view ISBD view

Jackson, Cathy

Shut Up and Listen : A Brief Guide to Clinical Communications Skills / Cathy Jackson. - 1 online resource (90 p.)

Frontmatter -- Contents -- Introduction -- CHAPTER 1 Before the Consultation -- CHAPTER 2 First Impressions -- CHAPTER 3 Gathering Information -- CHAPTER 4 Giving Information -- CHAPTER 5 Helping Patients with Difficult Decisions -- CHAPTER 6 Breaking Bad News -- CHAPTER 7 Discussing Sensitive Issues -- CHAPTER 8 Helping Patients to Give Up (Smoking, Drinking, Eating, Drugs) -- CHAPTER 9 Dealing with Aggressive and Violent Patients -- CHAPTER 10 Consulting through Interpreters -- CHAPTER 11 Exam Checklists -- Further Reading

restricted access http://purl.org/coar/access_right/c_16ec

This concise guide to clinical communication develops a range of communication skills transferable across disciplines and is ideal for students and practitioners of all health professions, including doctors, nurses, midwives, health visitors, vets etc. It is also a useful revision aid for medical students. The book contains excellent practical advice on essential topics such as breaking bad news, dealing with aggressive and violent patients, discussing sensitive issues and helping patients with difficult decisions.


Mode of access: Internet via World Wide Web.


In English.

ISBN: 9781474469524

Standard No.: 10.1515/9781474469524 doi

Subjects--Topical Terms:
Communication.
Medical personnel.
Law.
LAW / Wills.

LC Class. No.: R118

Dewey Class. No.: 610.696