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Overload : How Good Jobs Went Bad and What We Can Do about It / Erin L. Kelly, Phyllis Moen.

By: Contributor(s): Material type: TextTextPublisher: Princeton, NJ : Princeton University Press, [2021]Copyright date: ©2021Description: 1 online resource (344 p.) : 1 b/w illusContent type:
Media type:
Carrier type:
ISBN:
  • 9780691230801
Subject(s): DDC classification:
  • 331.20973 23
LOC classification:
  • HD6957.U5 K34 2021eb
Other classification:
  • online - DeGruyter
Online resources:
Contents:
Frontmatter -- CONTENTS -- Preface to the Paperback -- PART I. THE PROBLEM -- Chapter 1. Old Rules, New Realities -- Chapter 2. Overload -- Chapter 3. How We Got Here and Why It Matters -- PART II. A POTENTIAL SOLUTION -- Chapter 4. Dual-Agenda Work Redesign: Understanding STAR at TOMO -- Chapter 5. The Business Impacts of Work Redesign -- Chapter 6. Work Redesign Benefits for Health, Well-Being, and Personal Life -- PART III. LOOKING AHEAD -- Chapter 7. Two Steps Forward, One Step Back -- Chapter 8. Creating Sane and Sustainable Jobs -- Acknowledgments -- Appendix 1: Overview of Software Development Process and Jobs -- Appendix 2: Methodology and Reflections on Corporate Fieldwork -- Appendix 3: Ideas for Action -- Notes -- References -- Index
Summary: Why too much work and too little time is hurting workers and companies-and how a proven workplace redesign can benefit employees and the bottom lineToday's ways of working are not working-even for professionals in "good" jobs. Responding to global competition and pressure from financial markets, companies are asking employees to do more with less, even as new technologies normalize 24/7 job expectations. In Overload, Erin Kelly and Phyllis Moen document how this new intensification of work creates chronic stress, leading to burnout, attrition, and underperformance. "Flexible" work policies and corporate lip service about "work-life balance" don't come close to fixing the problem. But this unhealthy and unsustainable situation can be changed-and Overload shows how.Drawing on five years of research, including hundreds of interviews with employees and managers, Kelly and Moen tell the story of a major experiment that they helped design and implement at a Fortune 500 firm. The company adopted creative and practical work redesigns that gave workers more control over how and where they worked and encouraged managers to evaluate performance in new ways. The result? Employees' health, well-being, and ability to manage their personal and work lives improved, while the company benefited from higher job satisfaction and lower turnover. And, as Kelly and Moen show, such changes can-and should-be made on a wide scale.Complete with advice about ways that employees, managers, and corporate leaders can begin to question and fix one of today's most serious workplace problems, Overload is an inspiring account about how rethinking and redesigning work could transform our lives and companies.
Holdings
Item type Current library Call number URL Status Notes Barcode
eBook eBook Biblioteca "Angelicum" Pont. Univ. S.Tommaso d'Aquino Nuvola online online - DeGruyter (Browse shelf(Opens below)) Online access Not for loan (Accesso limitato) Accesso per gli utenti autorizzati / Access for authorized users (dgr)9780691230801

Frontmatter -- CONTENTS -- Preface to the Paperback -- PART I. THE PROBLEM -- Chapter 1. Old Rules, New Realities -- Chapter 2. Overload -- Chapter 3. How We Got Here and Why It Matters -- PART II. A POTENTIAL SOLUTION -- Chapter 4. Dual-Agenda Work Redesign: Understanding STAR at TOMO -- Chapter 5. The Business Impacts of Work Redesign -- Chapter 6. Work Redesign Benefits for Health, Well-Being, and Personal Life -- PART III. LOOKING AHEAD -- Chapter 7. Two Steps Forward, One Step Back -- Chapter 8. Creating Sane and Sustainable Jobs -- Acknowledgments -- Appendix 1: Overview of Software Development Process and Jobs -- Appendix 2: Methodology and Reflections on Corporate Fieldwork -- Appendix 3: Ideas for Action -- Notes -- References -- Index

restricted access online access with authorization star

http://purl.org/coar/access_right/c_16ec

Why too much work and too little time is hurting workers and companies-and how a proven workplace redesign can benefit employees and the bottom lineToday's ways of working are not working-even for professionals in "good" jobs. Responding to global competition and pressure from financial markets, companies are asking employees to do more with less, even as new technologies normalize 24/7 job expectations. In Overload, Erin Kelly and Phyllis Moen document how this new intensification of work creates chronic stress, leading to burnout, attrition, and underperformance. "Flexible" work policies and corporate lip service about "work-life balance" don't come close to fixing the problem. But this unhealthy and unsustainable situation can be changed-and Overload shows how.Drawing on five years of research, including hundreds of interviews with employees and managers, Kelly and Moen tell the story of a major experiment that they helped design and implement at a Fortune 500 firm. The company adopted creative and practical work redesigns that gave workers more control over how and where they worked and encouraged managers to evaluate performance in new ways. The result? Employees' health, well-being, and ability to manage their personal and work lives improved, while the company benefited from higher job satisfaction and lower turnover. And, as Kelly and Moen show, such changes can-and should-be made on a wide scale.Complete with advice about ways that employees, managers, and corporate leaders can begin to question and fix one of today's most serious workplace problems, Overload is an inspiring account about how rethinking and redesigning work could transform our lives and companies.

Mode of access: Internet via World Wide Web.

In English.

Description based on online resource; title from PDF title page (publisher's Web site, viewed 29. Nov 2021)