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Digital Government : Technology and Public Sector Performance / Darrell M. West.

By: Material type: TextTextPublisher: Princeton, NJ : Princeton University Press, [2011]Copyright date: ©2005Edition: Course BookDescription: 1 online resource (256 p.) : 2 line illus. 47 tablesContent type:
Media type:
Carrier type:
ISBN:
  • 9780691134079
  • 9781400835768
Subject(s): DDC classification:
  • 352.3802854678
LOC classification:
  • JK468.A8 W44 2005
Other classification:
  • online - DeGruyter
Online resources: Available additional physical forms:
  • Issued also in print.
Contents:
Frontmatter -- Contents -- List of Tables -- Preface -- CHAPTER 1. Scope, Causes, and Consequences of Electronic Government -- CHAPTER 2. Bureaucratic, Fiscal, and Political Contexts -- CHAPTER 3. The Content of American Government Websites -- CHAPTER 4. Explaining E-Government Performance -- CHAPTER 5. The Case of Online Tax Filing -- CHAPTER 6. Public Outreach and Responsiveness -- CHAPTER 7. Citizen Use of E-Government -- CHAPTER 8. Trust and Confidence in E-Government -- CHAPTER 9. Global E-Government -- CHAPTER 10. Democratization and Technological Change -- APPENDIX I. Coding Instructions for Government Website Content Analysis -- APPENDIX II. Global E-Government Rankings by Country, 2003 -- APPENDIX III. E-Government Best Practices -- Notes -- Index
Summary: Few developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government responsiveness and increasing information available to citizens. Using multiple methods--case studies, content analysis of over 17,000 government Web sites, public and bureaucrat opinion survey data, an e-mail responsiveness test, budget data, and aggregate analysis--the author presents the most comprehensive study of electronic government ever undertaken. Among other topics, he looks at how much change has taken place in the public sector, what determines the speed and breadth of e-government adoption, and what the consequences of digital technology are for the public sector. Written in a clear and analytical manner, this book outlines the variety of factors that have restricted the ability of policy makers to make effective use of new technology. Although digital government offers the potential for revolutionary change, social, political, and economic forces constrain the scope of transformation and prevent government officials from realizing the full benefits of interactive technology.
Holdings
Item type Current library Call number URL Status Notes Barcode
eBook eBook Biblioteca "Angelicum" Pont. Univ. S.Tommaso d'Aquino Nuvola online online - DeGruyter (Browse shelf(Opens below)) Online access Not for loan (Accesso limitato) Accesso per gli utenti autorizzati / Access for authorized users (dgr)9781400835768

Frontmatter -- Contents -- List of Tables -- Preface -- CHAPTER 1. Scope, Causes, and Consequences of Electronic Government -- CHAPTER 2. Bureaucratic, Fiscal, and Political Contexts -- CHAPTER 3. The Content of American Government Websites -- CHAPTER 4. Explaining E-Government Performance -- CHAPTER 5. The Case of Online Tax Filing -- CHAPTER 6. Public Outreach and Responsiveness -- CHAPTER 7. Citizen Use of E-Government -- CHAPTER 8. Trust and Confidence in E-Government -- CHAPTER 9. Global E-Government -- CHAPTER 10. Democratization and Technological Change -- APPENDIX I. Coding Instructions for Government Website Content Analysis -- APPENDIX II. Global E-Government Rankings by Country, 2003 -- APPENDIX III. E-Government Best Practices -- Notes -- Index

restricted access online access with authorization star

http://purl.org/coar/access_right/c_16ec

Few developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government responsiveness and increasing information available to citizens. Using multiple methods--case studies, content analysis of over 17,000 government Web sites, public and bureaucrat opinion survey data, an e-mail responsiveness test, budget data, and aggregate analysis--the author presents the most comprehensive study of electronic government ever undertaken. Among other topics, he looks at how much change has taken place in the public sector, what determines the speed and breadth of e-government adoption, and what the consequences of digital technology are for the public sector. Written in a clear and analytical manner, this book outlines the variety of factors that have restricted the ability of policy makers to make effective use of new technology. Although digital government offers the potential for revolutionary change, social, political, and economic forces constrain the scope of transformation and prevent government officials from realizing the full benefits of interactive technology.

Issued also in print.

Mode of access: Internet via World Wide Web.

In English.

Description based on online resource; title from PDF title page (publisher's Web site, viewed 29. Jul 2021)