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Handbook of Community Management : A Guide to Leading Communities of Practice / Stan Garfield.

By: Material type: TextTextSeries: Knowledge ServicesPublisher: Berlin ; Boston : De Gruyter Saur, [2020]Copyright date: ©2020Description: 1 online resource (XIV, 223 p.)Content type:
Media type:
Carrier type:
ISBN:
  • 9783110673555
  • 9783110673821
  • 9783110673739
Subject(s): LOC classification:
  • HM756 .G38 2020
Other classification:
  • online - DeGruyter
Online resources: Available additional physical forms:
  • Issued also in print.
Contents:
Frontmatter -- Series editor’s foreword: About knowledge services -- Preface -- Acknowledgements -- Contents -- Chapter 1. Vision and benefits for communities and knowledge services -- Chapter 2 Ten principles for communities -- Chapter 3 Creating, building, and sustaining communities -- Chapter 4 Types of communities -- Chapter 5 Use cases for communities -- Chapter 6 The community creation process -- Chapter 7 Preventing redundant communities -- Chapter 8 The role of the communities program manager -- Chapter 9 The role of the community manager -- Chapter 10 Community goals, measurements, and incentives -- Chapter 11 The 90-9-1 rule of thumb for community participation -- Chapter 12 Culture and communities -- Chapter 13 Tools for communities -- Chapter 14 Examples of communities -- Chapter 15 20 Pitfalls to avoid -- Appendix: Resources for learning more about communities -- About the Author -- Index
Summary: This book is an in-depth tutorial on how to make communities work to really improve business performance. It covers principles and proven practices that ensure community success and longevity, provides tips and techniques for leading communities and communities programs that the reader can apply immediately, looks at different types of communities and the technologies that support them, and illustrates communities in practice.
Holdings
Item type Current library Call number URL Status Notes Barcode
eBook eBook Biblioteca "Angelicum" Pont. Univ. S.Tommaso d'Aquino Nuvola online online - DeGruyter (Browse shelf(Opens below)) Online access Not for loan (Accesso limitato) Accesso per gli utenti autorizzati / Access for authorized users (dgr)9783110673739

Frontmatter -- Series editor’s foreword: About knowledge services -- Preface -- Acknowledgements -- Contents -- Chapter 1. Vision and benefits for communities and knowledge services -- Chapter 2 Ten principles for communities -- Chapter 3 Creating, building, and sustaining communities -- Chapter 4 Types of communities -- Chapter 5 Use cases for communities -- Chapter 6 The community creation process -- Chapter 7 Preventing redundant communities -- Chapter 8 The role of the communities program manager -- Chapter 9 The role of the community manager -- Chapter 10 Community goals, measurements, and incentives -- Chapter 11 The 90-9-1 rule of thumb for community participation -- Chapter 12 Culture and communities -- Chapter 13 Tools for communities -- Chapter 14 Examples of communities -- Chapter 15 20 Pitfalls to avoid -- Appendix: Resources for learning more about communities -- About the Author -- Index

restricted access online access with authorization star

http://purl.org/coar/access_right/c_16ec

This book is an in-depth tutorial on how to make communities work to really improve business performance. It covers principles and proven practices that ensure community success and longevity, provides tips and techniques for leading communities and communities programs that the reader can apply immediately, looks at different types of communities and the technologies that support them, and illustrates communities in practice.

Issued also in print.

Mode of access: Internet via World Wide Web.

In English.

Description based on online resource; title from PDF title page (publisher's Web site, viewed 28. Feb 2023)