TY - BOOK AU - Gunsalus,C.K. TI - The College Administrator’s Survival Guide SN - 9780674065550 AV - LB2331.68 .G86 2006eb U1 - 378.1/11 22 PY - 2011///] CY - Cambridge, MA PB - Harvard University Press KW - College personnel management KW - United States KW - Conflict management KW - EDUCATION / Leadership KW - bisacsh N1 - Frontmatter --; Contents --; Introduction --; Chapter 1 Embrace Your Fate --; Chapter 2 Know Your Colleagues --; Chapter 3 Negotiation --; Chapter 4 Complaints --; Chapter 5 Bullies --; Chapter 6 When Not to Improvise --; Chapter 7 Violations --; Chapter 8 Centering --; For Further Reading --; Credits --; Acknowledgments --; Index; restricted access N2 - In this book, a widely respected advisor on academic administration and ethics offers tips, insights, and tools for handling complaints, negotiating disagreements, responding to accusations of misconduct, and dealing with difficult personalities. With humor and generosity, C. K. Gunsalus applies scenarios based on real-life cases to guide academic administrators through the dilemmas of management in not-entirely-manageable environments UR - https://doi.org/10.4159/9780674065550?locatt=mode:legacy UR - https://www.degruyter.com/isbn/9780674065550 UR - https://www.degruyter.com/document/cover/isbn/9780674065550/original ER -