TY  - BOOK
AU  - Jackson,Cathy
TI  - Shut Up and Listen: A Brief Guide to Clinical Communications Skills 
SN  - 9781474469524
AV  - R118 
U1  - 610.696 23
PY  - 2019///]
CY  - Edinburgh : 
PB  - Edinburgh University Press, 
KW  - Communication
KW  - Medical personnel
KW  - Law
KW  - LAW / Wills
KW  - bisacsh
N1  - Frontmatter --; Contents --; Introduction --; CHAPTER 1 Before the Consultation --; CHAPTER 2 First Impressions --; CHAPTER 3 Gathering Information --; CHAPTER 4 Giving Information --; CHAPTER 5 Helping Patients with Difficult Decisions --; CHAPTER 6 Breaking Bad News --; CHAPTER 7 Discussing Sensitive Issues --; CHAPTER 8 Helping Patients to Give Up (Smoking, Drinking, Eating, Drugs) --; CHAPTER 9 Dealing with Aggressive and Violent Patients --; CHAPTER 10 Consulting through Interpreters --; CHAPTER 11 Exam Checklists --; Further Reading; restricted access
N2  - This concise guide to clinical communication develops a range of communication skills transferable across disciplines and is ideal for students and practitioners of all health professions, including doctors, nurses, midwives, health visitors, vets etc. It is also a useful revision aid for medical students. The book contains excellent practical advice on essential topics such as breaking bad news, dealing with aggressive and violent patients, discussing sensitive issues and helping patients with difficult decisions
UR  - https://doi.org/10.1515/9781474469524
UR  - https://www.degruyter.com/isbn/9781474469524
UR  - https://www.degruyter.com/document/cover/isbn/9781474469524/original
ER  -