TY  - BOOK
AU  - Byram,Michael
AU  - Canado,Maria Luisa Perez
AU  - Garcia,Maria del Carmen Mendez
AU  - Glaser,Evelyne
AU  - Guilherme,Manuela
AU  - Guilherme,Maria Manuela
AU  - Hoppe,Daniel
AU  - Illes,Katalin
AU  - Kaar,Alexandra
AU  - Kansanen,Anneli
AU  - Keating,Clara
AU  - Lund,Anne Davidson
AU  - Martins,Isabel Ferreira
AU  - Mughan,Terence
AU  - Méndez-García,María del Carmen
AU  - O’Regan,John P.
AU  - O’Shea,Greg
AU  - Phipps,Alison
AU  - Silbermayr,Thomas
AU  - Ting-Toomey,Stella
AU  - Vohlonen,Leena
AU  - Zoels,Guenther
TI  - TheIntercultural Dynamics of Multicultural Working
T2  - Languages for Intercultural Communication and Education
SN  - 9781847692863
AV  - P94.6 .I5829 2010
U1  - 303.48/2 
PY  - 2010///]
CY  - Bristol, Blue Ridge Summit : 
PB  - Multilingual Matters, 
KW  - Communication in organizations
KW  - Discourse analysis
KW  - Intercultural communication
KW  - Interpersonal communication
KW  - SOCIAL SCIENCE / Anthropology / Cultural & Social
KW  - bisacsh
KW  - intercultural communication
KW  - intercultural dynamics
KW  - multicultural teams
KW  - teamworking
N1  - Frontmatter --; Contents --; Acknowledgements --; Contributors --; Foreword --; Introduction --; Part 1: Ideas and Models in Perspective --; Chapter 1. Intercultural Conflict Interaction Competence: From Theory to Practice --; Chapter 2. National Occupational Standards in Intercultural Working: Models of Theory and Assessment --; Chapter 3. Training and Intercultural Education: The Danger in ‘Good Citizenship’ --; Part 2: Intercultural Communication, Interaction, Management and Responsibility in Theory and Practice --; Chapter 4. Intercultural Responsibility: Power and Ethics in Intercultural Dialogue and Interaction --; Chapter 5. Emotional Management: Expressing, Interpreting and Making Meaning of Feelings in Multicultural Teams --; Chapter 6. Intercultural Interaction: A Sense-making Approach --; Chapter 7. Communicative Interaction: Intercultural Verbal and Nonverbal Interaction --; Chapter 8. Ethnography: The Use of Observation and Action Research for Intercultural Learning --; Chapter 9. Biography: The Role of Experience in Intercultural Learning --; Chapter 10. Diversity Management: Negotiating Representations in Multicultural Contexts --; Chapter 11. Working in Multicultural Teams --; Part 3: Voices from the ‘Real’ World --; Chapter 12. Intercultural Relations at the Workplace --; Chapter 13. Sharing Reflections on Intercultural Learning --; Chapter 14. Intercultural Education in International Management --; Conclusion: Intercultural Competence for Professional Mobility; restricted access
N2  - This book is a theoretical and practical discussion of intercultural communication and interaction and is aimed at academic courses as well as professional development programmes. It focuses, from a critical perspective, on the intercultural dynamics established between the members of multicultural groups/teams in various types of work environments. Selected academics and other experts on intercultural communication and interaction, representing different approaches and professional experience, joined, collaborated and contributed to the fulfilment of a three-year project where they developed a model in eight axes: - Intercultural Responsibility, Emotional Management, Intercultural Interaction, Communicative Interaction, Ethnography, Biography, Diversity Management and Working in Multicultural Teams. Each chapter provides an interdisciplinary account of its topic as well as an activity which aims to illustrate the ideas proposed
UR  - https://doi.org/10.21832/9781847692870
UR  - https://www.degruyter.com/isbn/9781847692870
UR  - https://www.degruyter.com/document/cover/isbn/9781847692870/original
ER  -