TY - BOOK AU - Kassem,M.S. AU - Abdulrahman,Anwar Yousif AU - Abell,Derek F. AU - Al Betairi,Eman AU - Al Madhi,Mohamed S. AU - Al Otaibi,Haman AU - Al-Saud,Abdulaziz bin Salman AU - Al-Sharif,Abdullah AU - Dashkouni,Yousef AU - Habib,Ghazi M. AU - Kassem,M.Sami AU - Kassem,Μ.Sami AU - Nosler,Gary TI - Strategic Management of Services in the Arab Gulf States: Company and Industry Cases SN - 9783110114492 AV - HD9987.P352 C664 1988eb U1 - 658.314 23 PY - 2011///] CY - Berlin, Boston : PB - De Gruyter, KW - Industrial management KW - Industries KW - Persian Gulf Region KW - Management KW - Case studies KW - Service industries KW - Dienstleistungssektor KW - Golfstaaten KW - Strategisches Management KW - BUSINESS & ECONOMICS / General KW - bisacsh N1 - i-iv --; Foreword --; Preface --; Table of Contents --; Case Information Matrix --; Part I: Background --; Chapter 1: Introduction --; Chapter 2: Understanding the Business Environment --; Chapter 3: Distinctive Aspects of Services in the Arab Gulf States --; Part II: Industry Notes and Company Cases --; Chapter 4: The Airline Industry. 4.1 A Note on the Arab Airline Industry --; Chapter 4: The Airline Industry. 4.2 Saudi Arabian Airlines (Saudia) --; Chapter 4: The Airline Industry. 4.3 Kuwait Airways Corporation (KAC) --; Chapter 4: The Airline Industry. 4.4 Gulf Air (GF) --; Chapter 4: The Airline Industry. 4.5 Alia: The Royal Jordanian Airline – The First Twenty Years --; Chapter 5: Banking Industry. 5.1 A Note on the Banking Industry --; Chapter 5: Banking Industry. 5.2 National Commercial Bank (NCB) --; Chapter 5: Banking Industry. 5.3 Saudi American Bank (SAMBA) --; Chapter 5: Banking Industry. 5.4 Saudi French Bank (BSF) --; Chapter 5: Banking Industry. 5.5 Gulf International Bank (GIB) --; Chapter 5: Banking Industry. 5.6 “Bank Arabia" Computer Services --; Chapter 6: Lodging Industry. 6.1 A Note on the Lodging Industry --; Chapter 6: Lodging Industry. 6.2 The Gulf Meridien (GM) --; Chapter 6: Lodging Industry. 6.3 Al Gosaibi Hotel --; Chapter 6: Lodging Industry. 6.4 Al-Hamra Hotel --; Chapter 7: Health Care Industry. 7.1 A Note on the Health Care Industry --; Chapter 7: Health Care Industry. 7.2 Al-Mana General Hospital --; Chapter 7: Health Care Industry. 7.3 Abdulla Fouad Hospital (AFH) --; Chapter 7: Health Care Industry. 7.4 Green Crescent Health Services Clinic (GC) --; Chapter 8: Strategic Management in Different Industries. 8.1 Saudi Consulting House (SCH) --; Chapter 8: Strategic Management in Different Industries. 8.2 Saudi Arabian International School (SAIS) – "The Dhahran Academy" --; Chapter 8: Strategic Management in Different Industries. 8.3 "Alpha Data Soft" (ADS) --; Part III: Summary and Conclusions --; Chapter 9: Strategic Management: Arabian Style --; Appendix A: A Guide to The Case Method --; Appendix Β: Questions for Discussion and Teaching Notes --; Appendix C: Major GCC Currencies and Their Exchange Rates as of 11/11/1987 --; Appendix D: List of Abbreviations --; About the Authors --; 481-482; restricted access; Issued also in print UR - https://doi.org/10.1515/9783110854015 UR - https://www.degruyter.com/isbn/9783110854015 UR - https://www.degruyter.com/document/cover/isbn/9783110854015/original ER -