TY - BOOK AU - Gonçalves,Kellie AU - Schluter,Anne Ambler TI - Domestic Workers Talk: Language Use and Social Practices in a Multilingual Workplace T2 - Language at Work SN - 9781800416758 PY - 2024///] CY - Bristol, Blue Ridge Summit PB - Multilingual Matters KW - Household employees KW - Social conditions KW - DLC KW - Multilingualism KW - Economic aspects KW - LANGUAGE ARTS & DISCIPLINES / Linguistics / General KW - bisacsh N1 - Frontmatter --; Contents --; Figures and Tables --; Acknowledgments --; 1 Introduction --; 2 Advancing Methodology: Using a Mixed Methodological Approach within a Multilingual Cleaning Company --; 3 Magda: The Personal and Professional Trajectory of Shine’s Owner --; 4 The Interplay between Identity, Ideology and Capital that Strengthens Cultural Attachments: The Pull of Portuguese and the Portuguese- Centric Ironbound Community for Shine’s Hispanophone Employees --; 5 Multicompetence as Essential and English- Language Proficiency as Secondary: Examining the Shape of Customer– Employee Interactions between Speakers who do not Share a Common Language --; 6 Conclusion --; References --; Index; restricted access N2 - Set in a multilingual cleaning company that serves Anglophone customers in the upper-(middle) class suburbs of New York City, this book presents an ethnographic study into power, language policy and communication from the perspectives of the Brazilian–American employer as well as the company’s Hispanophone and Lusophone employees UR - https://doi.org/10.21832/9781800416765 UR - https://www.degruyter.com/isbn/9781800416765 UR - https://www.degruyter.com/document/cover/isbn/9781800416765/original ER -