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Managing Authentic Relationships : Facing New Challenges in a Changing Context / ed. by Jean Paul Wijers.

Contributor(s): Material type: TextTextPublisher: Amsterdam : Amsterdam University Press, [2019]Copyright date: ©2019Description: 1 online resource (256 p.)Content type:
Media type:
Carrier type:
ISBN:
  • 9789462988613
  • 9789048540884
Subject(s): DDC classification:
  • 303.33 23
LOC classification:
  • HM1261
Other classification:
  • online - DeGruyter
Online resources: Available additional physical forms:
  • Issued also in print.
Contents:
Frontmatter -- Content -- Foreword -- Preface -- Introduction -- Authentic Relationships -- How do you want to be seen? -- 1. The Importance of Networks and Relationships -- 2. The Importance of Protocol in Networks -- The future of protocol; how new rituals might modernize protocol in our highly individualized age -- Protocol is an executor of Strategic Relationship Management -- 3. Developing a Networking Vision -- Managing Relationships -- Upward mobility -- 4. Relationship Management Strategy -- 5. Relationship Echelons and Stakeholder Management -- 6. Developing a Relationship Management Plan -- Public sector Strategic Relationship Management - The Municipality of Antwerp's story of facilitating benefits for the community -- 7. Relationship Management Capabilities -- 8. Assessing the Return-on-Relationship (RoR) -- 9. Relationship Performance Management -- Making relationship marketing more valuable -- 10. The Responsibility for Strategic Relationship Management -- 11. Implementing a Relationship Management Strategy; Implementing Change -- How a refugee organization professionalized its relationship management -- Successful Encounters -- LinkedIn or Facebook? -- 12. Supporting the Networkers; Creating the Networking Tool Kit -- 13. Networking Events or Meetings -- The authors -- The Institute of Strategic Relationship Management -- Enroll in the postgraduate program Strategic Relationship Management of the Institute of Strategic Relationship Management -- Glossary -- Index -- Thank you -- Colophon
Summary: In an increasingly connected world, Strategic Relationship Management is a vital capability for successful organizations. The book Managing Authentic Relationships; Facing New Challenges in a Changing Context focuses on building and managing a strong network and reciprocal relationships for the entire organization by implementing a professional relationship management approach at strategic, tactical and operational level. Professional relationship management makes valuable and measurable contributions to the strategic goals of an organization by: Expanding the organization's strategy to a Relationship Management Strategy; Efficiently managing relationships and correctly mapping stakeholders; Embedding clear responsibility for relationship management throughout the organization; Measuring results and calculating the Return-on-Relationship; Developing strong networking skills and networkers who are able to act as eyes and ears for the organization; Organizing effective networking activities with measurable results. This book also offers a holistic view. Managing authentic relationships requires a shared understanding of what relationships are. It is impossible to develop successful relationship management without authentic relationships based on trust and reciprocity.
Holdings
Item type Current library Call number URL Status Notes Barcode
eBook eBook Biblioteca "Angelicum" Pont. Univ. S.Tommaso d'Aquino Nuvola online online - DeGruyter (Browse shelf(Opens below)) Online access Not for loan (Accesso limitato) Accesso per gli utenti autorizzati / Access for authorized users (dgr)9789048540884

Frontmatter -- Content -- Foreword -- Preface -- Introduction -- Authentic Relationships -- How do you want to be seen? -- 1. The Importance of Networks and Relationships -- 2. The Importance of Protocol in Networks -- The future of protocol; how new rituals might modernize protocol in our highly individualized age -- Protocol is an executor of Strategic Relationship Management -- 3. Developing a Networking Vision -- Managing Relationships -- Upward mobility -- 4. Relationship Management Strategy -- 5. Relationship Echelons and Stakeholder Management -- 6. Developing a Relationship Management Plan -- Public sector Strategic Relationship Management - The Municipality of Antwerp's story of facilitating benefits for the community -- 7. Relationship Management Capabilities -- 8. Assessing the Return-on-Relationship (RoR) -- 9. Relationship Performance Management -- Making relationship marketing more valuable -- 10. The Responsibility for Strategic Relationship Management -- 11. Implementing a Relationship Management Strategy; Implementing Change -- How a refugee organization professionalized its relationship management -- Successful Encounters -- LinkedIn or Facebook? -- 12. Supporting the Networkers; Creating the Networking Tool Kit -- 13. Networking Events or Meetings -- The authors -- The Institute of Strategic Relationship Management -- Enroll in the postgraduate program Strategic Relationship Management of the Institute of Strategic Relationship Management -- Glossary -- Index -- Thank you -- Colophon

restricted access online access with authorization star

http://purl.org/coar/access_right/c_16ec

In an increasingly connected world, Strategic Relationship Management is a vital capability for successful organizations. The book Managing Authentic Relationships; Facing New Challenges in a Changing Context focuses on building and managing a strong network and reciprocal relationships for the entire organization by implementing a professional relationship management approach at strategic, tactical and operational level. Professional relationship management makes valuable and measurable contributions to the strategic goals of an organization by: Expanding the organization's strategy to a Relationship Management Strategy; Efficiently managing relationships and correctly mapping stakeholders; Embedding clear responsibility for relationship management throughout the organization; Measuring results and calculating the Return-on-Relationship; Developing strong networking skills and networkers who are able to act as eyes and ears for the organization; Organizing effective networking activities with measurable results. This book also offers a holistic view. Managing authentic relationships requires a shared understanding of what relationships are. It is impossible to develop successful relationship management without authentic relationships based on trust and reciprocity.

Issued also in print.

Mode of access: Internet via World Wide Web.

In English.

Description based on online resource; title from PDF title page (publisher's Web site, viewed 02. Mrz 2022)

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