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Communication Competence / ed. by Annegret F. Hannawa, Brian H. Spitzberg.

Contributor(s): Material type: TextTextSeries: Handbooks of Communication Science ; 22Publisher: Berlin ; Boston : De Gruyter Mouton, [2015]Copyright date: ©2015Description: 1 online resource (787 p.)Content type:
Media type:
Carrier type:
ISBN:
  • 9783110317053
  • 9783110395228
  • 9783110317459
Subject(s): DDC classification:
  • 401.4 23
LOC classification:
  • P37.5.C64 C64 2015eb
Other classification:
  • online - DeGruyter
Online resources: Available additional physical forms:
  • Issued also in print.
Contents:
Frontmatter -- Preface to Handbooks of Communication Science series -- Contents -- I. Introduction -- 1. Welcome to the Handbook of Communication Competence -- II. Paradigms and perspectives -- 2. Communication competence: Historical synopsis, definitions, applications, and looking to the future -- 3. Theoretical approaches to communicative competence -- 4. Epistemological approaches to communication competence -- III. Codes -- 5. Competence in speaking in interactions -- 6. Nonverbal skills in emotional communication -- 7. Computer-mediated communication competence -- IV. Components -- 8. Motivational factors and communication competence -- 9. Competence knowledge -- 10. The composition of competence: Communication skills -- V. Personal factors -- 11. Genetics and communication competence -- 12. Culture and competence: Ethnicity and race -- VI. Contexts -- 13. Relational competence -- 14. Communication competence in the management of conflict -- 15. Developing negotiation competencies -- 16. Communication competence in organizations and groups: Historic and emerging perspectives -- 17. Functional forms of competence: Interviewing -- 18. Instructional communication competence in higher education -- 19. Managing uncertainty in clinical encounters -- 20. Intercultural and intergroup communication competence: Toward an integrative perspective -- 21. Social communicative competencies across the life span -- 22. Assessing the state of assessment: Communication competence -- 23. Outcomes and the criterion problem in communication competence research -- 24. The transformation of everyday talk: The impact of communication technology on notions of communication competence -- 25. Training and intervention -- 26. The dark underbelly of communication competence: How something good can be bad? -- 27. Miscommunication and error -- 28. Verbal and physical aggression -- IX. Epilogue -- 29. Problems, paradoxes, and prospects in the study of communication competence -- Biographical sketches -- Subject index -- Author index
Summary: Almost everything that matters to humans is derived from and through communication. Just because people communicate every day, however, does not mean that they are communicating competently. In fact, evidence indicates that there is a substantial need for better interpersonal skills among a significant proportion of the populace. Furthermore, "dark side" experiences in everyday life abound, and features of modern society pose new challenges that make the concept of communication competence increasingly complex. The Handbook of Communication Competence brings together scholars from across the globe to examine these various facets of communication competence, including its history, its essential components, and its applications in interpersonal, group, institutional, and societal contexts. The book provides a state-of-the-art review for scholars and graduate students, as well as practitioners in counseling, developmental, health care, educational, intercultural, and human resource management contexts, illustrating that communication competence is vital to health, relationships, and all collective human endeavors.
Holdings
Item type Current library Call number URL Status Notes Barcode
eBook eBook Biblioteca "Angelicum" Pont. Univ. S.Tommaso d'Aquino Nuvola online online - DeGruyter (Browse shelf(Opens below)) Online access Not for loan (Accesso limitato) Accesso per gli utenti autorizzati / Access for authorized users (dgr)9783110317459

Frontmatter -- Preface to Handbooks of Communication Science series -- Contents -- I. Introduction -- 1. Welcome to the Handbook of Communication Competence -- II. Paradigms and perspectives -- 2. Communication competence: Historical synopsis, definitions, applications, and looking to the future -- 3. Theoretical approaches to communicative competence -- 4. Epistemological approaches to communication competence -- III. Codes -- 5. Competence in speaking in interactions -- 6. Nonverbal skills in emotional communication -- 7. Computer-mediated communication competence -- IV. Components -- 8. Motivational factors and communication competence -- 9. Competence knowledge -- 10. The composition of competence: Communication skills -- V. Personal factors -- 11. Genetics and communication competence -- 12. Culture and competence: Ethnicity and race -- VI. Contexts -- 13. Relational competence -- 14. Communication competence in the management of conflict -- 15. Developing negotiation competencies -- 16. Communication competence in organizations and groups: Historic and emerging perspectives -- 17. Functional forms of competence: Interviewing -- 18. Instructional communication competence in higher education -- 19. Managing uncertainty in clinical encounters -- 20. Intercultural and intergroup communication competence: Toward an integrative perspective -- 21. Social communicative competencies across the life span -- 22. Assessing the state of assessment: Communication competence -- 23. Outcomes and the criterion problem in communication competence research -- 24. The transformation of everyday talk: The impact of communication technology on notions of communication competence -- 25. Training and intervention -- 26. The dark underbelly of communication competence: How something good can be bad? -- 27. Miscommunication and error -- 28. Verbal and physical aggression -- IX. Epilogue -- 29. Problems, paradoxes, and prospects in the study of communication competence -- Biographical sketches -- Subject index -- Author index

restricted access online access with authorization star

http://purl.org/coar/access_right/c_16ec

Almost everything that matters to humans is derived from and through communication. Just because people communicate every day, however, does not mean that they are communicating competently. In fact, evidence indicates that there is a substantial need for better interpersonal skills among a significant proportion of the populace. Furthermore, "dark side" experiences in everyday life abound, and features of modern society pose new challenges that make the concept of communication competence increasingly complex. The Handbook of Communication Competence brings together scholars from across the globe to examine these various facets of communication competence, including its history, its essential components, and its applications in interpersonal, group, institutional, and societal contexts. The book provides a state-of-the-art review for scholars and graduate students, as well as practitioners in counseling, developmental, health care, educational, intercultural, and human resource management contexts, illustrating that communication competence is vital to health, relationships, and all collective human endeavors.

Issued also in print.

Mode of access: Internet via World Wide Web.

In English.

Description based on online resource; title from PDF title page (publisher's Web site, viewed 25. Jun 2024)