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Total Quality Management. Theory and Practice : Englischsprachiger Text mit zweisprachigem Index / Birgit Schrott, Bernhard Wheaton.

By: Contributor(s): Material type: TextTextSeries: Lehr- und Handbücher zu Sprachen und KulturenPublisher: Berlin ; Boston : Oldenbourg Wissenschaftsverlag, [2018]Copyright date: ©1998Edition: Reprint 2017Description: 1 online resource (XVI, 194 p.) : Zahlr. AbbContent type:
Media type:
Carrier type:
ISBN:
  • 9783486249002
  • 9783486798821
Subject(s): DDC classification:
  • 658.562 23
LOC classification:
  • HD62.15 .W443 1999
Other classification:
  • online - DeGruyter
Online resources: Available additional physical forms:
  • Issued also in print.
Contents:
Frontmatter -- TABLE OF CONTENTS -- PREFACE -- PART I: THE THEORY OF QUALITY -- CHAPTER 1: THE ORIGINS: A PROPHET UNHEARD, PROFITS UNMADE -- CHAPTER 2: QUALITY AND DESIGN -- CHAPTER 3: QUALITY AND DESIGN CONFORMANCE -- CHAPTER 4: QUALITY, TIME AND COMPETITION -- CHAPTER 5: THE TOOLS OF QUALITY -- CHAPTER 6: QUALITY AND TEAMWORK -- CHAPTER 7: THE COSTS AND BENEFITS OF QUALITY IMPROVEMENT -- CHAPTER 8: QUALITY CERTIFICATION & QUALITY AWARDS -- CHAPTER 9: QUALITY IN SERVICE ORGANISATIONS -- CHAPTER 10: TQM CULTURE: FRIENDS AND ENEMIES -- PART II: THE PRACTICE OF QUALITY -- CASE STUDY 1: PRODUCT QUALITY -- CASE STUDY 2: SERVICE QUALITY -- CASE STUDY 3: QUALITY IN HIGHER EDUCATION -- MINI-DICTIONARY -- REFERENCES – SELECTED READINGS
Summary: Gut lesbare Einführung in ein Thema, das mittlerweile in allen Branchen große Bedeutung erlangt hat. Das Buch richtet sich an Studierende der Betriebswirtschaftslehre und wird insbesondere in zweisprachigen Studiengängen willkommen sein. Doch alle, die sich mit dem Thema Management befassen, haben hier zweifachen Gewinn: Ein Lehrbuch des Quality-Management und Englisch-Training.
Holdings
Item type Current library Call number URL Status Notes Barcode
eBook eBook Biblioteca "Angelicum" Pont. Univ. S.Tommaso d'Aquino Nuvola online online - DeGruyter (Browse shelf(Opens below)) Online access Not for loan (Accesso limitato) Accesso per gli utenti autorizzati / Access for authorized users (dgr)9783486798821

Frontmatter -- TABLE OF CONTENTS -- PREFACE -- PART I: THE THEORY OF QUALITY -- CHAPTER 1: THE ORIGINS: A PROPHET UNHEARD, PROFITS UNMADE -- CHAPTER 2: QUALITY AND DESIGN -- CHAPTER 3: QUALITY AND DESIGN CONFORMANCE -- CHAPTER 4: QUALITY, TIME AND COMPETITION -- CHAPTER 5: THE TOOLS OF QUALITY -- CHAPTER 6: QUALITY AND TEAMWORK -- CHAPTER 7: THE COSTS AND BENEFITS OF QUALITY IMPROVEMENT -- CHAPTER 8: QUALITY CERTIFICATION & QUALITY AWARDS -- CHAPTER 9: QUALITY IN SERVICE ORGANISATIONS -- CHAPTER 10: TQM CULTURE: FRIENDS AND ENEMIES -- PART II: THE PRACTICE OF QUALITY -- CASE STUDY 1: PRODUCT QUALITY -- CASE STUDY 2: SERVICE QUALITY -- CASE STUDY 3: QUALITY IN HIGHER EDUCATION -- MINI-DICTIONARY -- REFERENCES – SELECTED READINGS

restricted access online access with authorization star

http://purl.org/coar/access_right/c_16ec

Gut lesbare Einführung in ein Thema, das mittlerweile in allen Branchen große Bedeutung erlangt hat. Das Buch richtet sich an Studierende der Betriebswirtschaftslehre und wird insbesondere in zweisprachigen Studiengängen willkommen sein. Doch alle, die sich mit dem Thema Management befassen, haben hier zweifachen Gewinn: Ein Lehrbuch des Quality-Management und Englisch-Training.

Issued also in print.

Mode of access: Internet via World Wide Web.

In English.

Description based on online resource; title from PDF title page (publisher's Web site, viewed 28. Feb 2023)