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TheIntercultural Dynamics of Multicultural Working / ed. by Maria Manuela Guilherme, Evelyne Glaser, María del Carmen Méndez-García.

Contributor(s): Material type: TextTextSeries: Languages for Intercultural Communication and EducationPublisher: Bristol ; Blue Ridge Summit : Multilingual Matters, [2010]Copyright date: ©2010Description: 1 online resource (272 p.)Content type:
Media type:
Carrier type:
ISBN:
  • 9781847692863
  • 9781847692870
Subject(s): DDC classification:
  • 303.48/2
LOC classification:
  • P94.6 .I5829 2010
  • P94.6 .I5829 2010
Other classification:
  • online - DeGruyter
Online resources:
Contents:
Frontmatter -- Contents -- Acknowledgements -- Contributors -- Foreword -- Introduction -- Part 1: Ideas and Models in Perspective -- Chapter 1. Intercultural Conflict Interaction Competence: From Theory to Practice -- Chapter 2. National Occupational Standards in Intercultural Working: Models of Theory and Assessment -- Chapter 3. Training and Intercultural Education: The Danger in ‘Good Citizenship’ -- Part 2: Intercultural Communication, Interaction, Management and Responsibility in Theory and Practice -- Chapter 4. Intercultural Responsibility: Power and Ethics in Intercultural Dialogue and Interaction -- Chapter 5. Emotional Management: Expressing, Interpreting and Making Meaning of Feelings in Multicultural Teams -- Chapter 6. Intercultural Interaction: A Sense-making Approach -- Chapter 7. Communicative Interaction: Intercultural Verbal and Nonverbal Interaction -- Chapter 8. Ethnography: The Use of Observation and Action Research for Intercultural Learning -- Chapter 9. Biography: The Role of Experience in Intercultural Learning -- Chapter 10. Diversity Management: Negotiating Representations in Multicultural Contexts -- Chapter 11. Working in Multicultural Teams -- Part 3: Voices from the ‘Real’ World -- Chapter 12. Intercultural Relations at the Workplace -- Chapter 13. Sharing Reflections on Intercultural Learning -- Chapter 14. Intercultural Education in International Management -- Conclusion: Intercultural Competence for Professional Mobility
Summary: This book is a theoretical and practical discussion of intercultural communication and interaction and is aimed at academic courses as well as professional development programmes. It focuses, from a critical perspective, on the intercultural dynamics established between the members of multicultural groups/teams in various types of work environments. Selected academics and other experts on intercultural communication and interaction, representing different approaches and professional experience, joined, collaborated and contributed to the fulfilment of a three-year project where they developed a model in eight axes: - Intercultural Responsibility, Emotional Management, Intercultural Interaction, Communicative Interaction, Ethnography, Biography, Diversity Management and Working in Multicultural Teams. Each chapter provides an interdisciplinary account of its topic as well as an activity which aims to illustrate the ideas proposed.
Holdings
Item type Current library Call number URL Status Notes Barcode
eBook eBook Biblioteca "Angelicum" Pont. Univ. S.Tommaso d'Aquino Nuvola online online - DeGruyter (Browse shelf(Opens below)) Online access Not for loan (Accesso limitato) Accesso per gli utenti autorizzati / Access for authorized users (dgr)9781847692870

Frontmatter -- Contents -- Acknowledgements -- Contributors -- Foreword -- Introduction -- Part 1: Ideas and Models in Perspective -- Chapter 1. Intercultural Conflict Interaction Competence: From Theory to Practice -- Chapter 2. National Occupational Standards in Intercultural Working: Models of Theory and Assessment -- Chapter 3. Training and Intercultural Education: The Danger in ‘Good Citizenship’ -- Part 2: Intercultural Communication, Interaction, Management and Responsibility in Theory and Practice -- Chapter 4. Intercultural Responsibility: Power and Ethics in Intercultural Dialogue and Interaction -- Chapter 5. Emotional Management: Expressing, Interpreting and Making Meaning of Feelings in Multicultural Teams -- Chapter 6. Intercultural Interaction: A Sense-making Approach -- Chapter 7. Communicative Interaction: Intercultural Verbal and Nonverbal Interaction -- Chapter 8. Ethnography: The Use of Observation and Action Research for Intercultural Learning -- Chapter 9. Biography: The Role of Experience in Intercultural Learning -- Chapter 10. Diversity Management: Negotiating Representations in Multicultural Contexts -- Chapter 11. Working in Multicultural Teams -- Part 3: Voices from the ‘Real’ World -- Chapter 12. Intercultural Relations at the Workplace -- Chapter 13. Sharing Reflections on Intercultural Learning -- Chapter 14. Intercultural Education in International Management -- Conclusion: Intercultural Competence for Professional Mobility

restricted access online access with authorization star

http://purl.org/coar/access_right/c_16ec

This book is a theoretical and practical discussion of intercultural communication and interaction and is aimed at academic courses as well as professional development programmes. It focuses, from a critical perspective, on the intercultural dynamics established between the members of multicultural groups/teams in various types of work environments. Selected academics and other experts on intercultural communication and interaction, representing different approaches and professional experience, joined, collaborated and contributed to the fulfilment of a three-year project where they developed a model in eight axes: - Intercultural Responsibility, Emotional Management, Intercultural Interaction, Communicative Interaction, Ethnography, Biography, Diversity Management and Working in Multicultural Teams. Each chapter provides an interdisciplinary account of its topic as well as an activity which aims to illustrate the ideas proposed.

Mode of access: Internet via World Wide Web.

In English.

Description based on online resource; title from PDF title page (publisher's Web site, viewed 01. Dez 2022)