000 04064nam a22004695i 4500
001 202430
003 IT-RoAPU
005 20230501181843.0
006 m|||||o||d||||||||
007 cr || ||||||||
008 230103t20222004nyu fo d z eng d
020 _a9780823222612
_qprint
020 _a9780823290833
_qPDF
024 7 _a10.1515/9780823290833
_2doi
035 _a(DE-B1597)9780823290833
035 _a(DE-B1597)565955
035 _a(OCoLC)1306539545
040 _aDE-B1597
_beng
_cDE-B1597
_erda
072 7 _aBUS007000
_2bisacsh
084 _aonline - DeGruyter
100 1 _aPinsdorf, Marion
_eautore
245 1 0 _aAll Crises Are Global :
_bManaging to Escape Chaos /
_cMarion Pinsdorf.
264 1 _aNew York, NY :
_bFordham University Press,
_c[2022]
264 4 _c©2004
300 _a1 online resource (256 p.)
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
505 0 0 _tFrontmatter --
_tCONTENTS --
_tINTRODUCTION: GOING GLOBAL --
_t1 Crisis: The Indelible Teacher --
_t2. How Crisis Cracks Open Cocoon Thinking --
_t3. Accelerants of Chaos: Fear, Rumors, Hype, Unknowns --
_t4. Doing PR by the Numbers: Guaranteed to Turn Crisis into Chaos --
_t5. Crisis Lite: Three Grapes, a Food Fight, and Lots of Laughs --
_t6. Engineering Dreams into Disasters: Collapsing, Cracking, and Changing --
_t7. The Tay Bridge: Gone with the Winds --
_t8. Flying Different Skies: Across National and Corporate Cultures --
_t9. ATF at Waco: The Gang that Couldn't Think Straight --
_t10. Wisdom from the Trenches --
_tBIBLIOGRAPHY --
_tINDEX
506 0 _arestricted access
_uhttp://purl.org/coar/access_right/c_16ec
_fonline access with authorization
_2star
520 _aFrom the Enron scandal to the Ebola virus scare, from oil spills to acts of terrorism, crises scar our age. And whether it's an expensive product recall or a deadly airplane crash, any crisis can turn into chaos-unless there's an effective management response plan in place. All Crises Are Global provides the basics of an effective crisis-management plan. Marion Pinsdorf gives managers the tools and sensitivity to deal with the catastrophic effects of a crisis-whether it touches on the organization itself, the media, competitors, partners, government, or victims. Filled with real-world examples of successes and failures (from the Arthur Andersen meltdown to the attacks of September 11), Pinsdorf shows how to plan for, manage, monitor, and mitigate the effects of crises large and small. Spread instantaneously to a litigious world by global media, crises can no longer be contained or controlled-only anticipated and managed. Executives can manage the impact of even large-scale events by quickly taking responsibility for the human and financial costs of an organization's mistakes. Pinsdorf provides techniques for building smart organizations that react quickly before problems escalate into crises. Practical, tested, and wise, this book helps all managers look for trouble spots and deal with them effectively. "Marion Pinsdorf . . . is able to counsel today's harried business leaders from perspectives no one else can offer. By combining what we can learn from the past with modern techniques and creative problem solving strategies, Dr. Pinsdorf shows how we can find new positive ways to take some of the 'hiss' out of the word crisis."-John W. Felton, President and CEO, Institute for Public Relations
538 _aMode of access: Internet via World Wide Web.
546 _aIn English.
588 0 _aDescription based on online resource; title from PDF title page (publisher's Web site, viewed 03. Jan 2023)
650 7 _aBUSINESS & ECONOMICS / Business Communication / General.
_2bisacsh
850 _aIT-RoAPU
856 4 0 _uhttps://doi.org/10.1515/9780823290833
856 4 0 _uhttps://www.degruyter.com/isbn/9780823290833
856 4 2 _3Cover
_uhttps://www.degruyter.com/document/cover/isbn/9780823290833/original
942 _cEB
999 _c202430
_d202430