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020 _a9780691134079
_qprint
020 _a9781400835768
_qPDF
024 7 _a10.1515/9781400835768
_2doi
035 _a(DE-B1597)9781400835768
035 _a(DE-B1597)446445
035 _a(OCoLC)979779785
040 _aDE-B1597
_beng
_cDE-B1597
_erda
050 4 _aJK468.A8 W44 2005
072 7 _aPOL028000
_2bisacsh
082 0 4 _a352.3802854678
084 _aonline - DeGruyter
100 1 _aWest, Darrell M.
_eautore
245 1 0 _aDigital Government :
_bTechnology and Public Sector Performance /
_cDarrell M. West.
250 _aCourse Book
264 1 _aPrinceton, NJ :
_bPrinceton University Press,
_c[2011]
264 4 _c©2005
300 _a1 online resource (256 p.) :
_b2 line illus. 47 tables.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
505 0 0 _tFrontmatter --
_tContents --
_tList of Tables --
_tPreface --
_tCHAPTER 1. Scope, Causes, and Consequences of Electronic Government --
_tCHAPTER 2. Bureaucratic, Fiscal, and Political Contexts --
_tCHAPTER 3. The Content of American Government Websites --
_tCHAPTER 4. Explaining E-Government Performance --
_tCHAPTER 5. The Case of Online Tax Filing --
_tCHAPTER 6. Public Outreach and Responsiveness --
_tCHAPTER 7. Citizen Use of E-Government --
_tCHAPTER 8. Trust and Confidence in E-Government --
_tCHAPTER 9. Global E-Government --
_tCHAPTER 10. Democratization and Technological Change --
_tAPPENDIX I. Coding Instructions for Government Website Content Analysis --
_tAPPENDIX II. Global E-Government Rankings by Country, 2003 --
_tAPPENDIX III. E-Government Best Practices --
_tNotes --
_tIndex
506 0 _arestricted access
_uhttp://purl.org/coar/access_right/c_16ec
_fonline access with authorization
_2star
520 _aFew developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government responsiveness and increasing information available to citizens. Using multiple methods--case studies, content analysis of over 17,000 government Web sites, public and bureaucrat opinion survey data, an e-mail responsiveness test, budget data, and aggregate analysis--the author presents the most comprehensive study of electronic government ever undertaken. Among other topics, he looks at how much change has taken place in the public sector, what determines the speed and breadth of e-government adoption, and what the consequences of digital technology are for the public sector. Written in a clear and analytical manner, this book outlines the variety of factors that have restricted the ability of policy makers to make effective use of new technology. Although digital government offers the potential for revolutionary change, social, political, and economic forces constrain the scope of transformation and prevent government officials from realizing the full benefits of interactive technology.
530 _aIssued also in print.
538 _aMode of access: Internet via World Wide Web.
546 _aIn English.
588 0 _aDescription based on online resource; title from PDF title page (publisher's Web site, viewed 29. Jul 2021)
650 0 _aAdministrative agencies
_zUnited States
_xData processing
_xEvaluation.
650 0 _aDemocracy.
650 0 _aInternet in public administration
_zUnited States.
650 0 _aPolitical participation
_zUnited States
_xComputer network resources.
650 7 _aPOLITICAL SCIENCE / Public Policy / General.
_2bisacsh
850 _aIT-RoAPU
856 4 0 _uhttps://doi.org/10.1515/9781400835768
856 4 0 _uhttps://www.degruyter.com/isbn/9781400835768
856 4 2 _3Cover
_uhttps://www.degruyter.com/cover/covers/9781400835768.jpg
942 _cEB
999 _c206212
_d206212