000 06901nam a22015375i 4500
001 206273
003 IT-RoAPU
005 20221214233556.0
006 m|||||o||d||||||||
007 cr || ||||||||
008 210729t20112011nju fo d z eng d
020 _a9780691159652
_qprint
020 _a9781400836697
_qPDF
024 7 _a10.1515/9781400836697
_2doi
035 _a(DE-B1597)9781400836697
035 _a(DE-B1597)453733
035 _a(OCoLC)979779788
040 _aDE-B1597
_beng
_cDE-B1597
_erda
050 4 _aHD2365
072 7 _aSOC026000
_2bisacsh
082 0 4 _a338.47000954
_223
084 _aonline - DeGruyter
100 1 _aNadeem, Shehzad
_eautore
245 1 0 _aDead Ringers :
_bHow Outsourcing Is Changing the Way Indians Understand Themselves /
_cShehzad Nadeem.
250 _aCourse Book
264 1 _aPrinceton, NJ :
_bPrinceton University Press,
_c[2011]
264 4 _c©2011
300 _a1 online resource (288 p.) :
_b3 halftones. 3 tables.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
505 0 0 _tFrontmatter --
_tContents --
_tAcknowledgments --
_tIntroduction --
_tChapter One. Leaps of Faith --
_tChapter Two. Variations on a Theme --
_tChapter Three. Macaulay's (Cyber) Children --
_tChapter Four. The Uses and Abuses of Time --
_tChapter Five. The Rules of the Game --
_tChapter Six. The Infantilizing Gaze, or Schmidt Revisited --
_tChapter Seven. The Juggernaut of Global Capitalism --
_tChapter Eight. Cyber-Coolies and Techno-Populists --
_tConclusion --
_tAppendix. Research Methods --
_tNotes --
_tIndex
506 0 _arestricted access
_uhttp://purl.org/coar/access_right/c_16ec
_fonline access with authorization
_2star
520 _aIn the Indian outsourcing industry, employees are expected to be "dead ringers" for the more expensive American workers they have replaced--complete with Westernized names, accents, habits, and lifestyles that are organized around a foreign culture in a distant time zone. Dead Ringers chronicles the rise of a workforce for whom mimicry is a job requirement and a passion. In the process, the book deftly explores the complications of hybrid lives and presents a vivid portrait of a workplace where globalization carries as many downsides as advantages. Shehzad Nadeem writes that the relatively high wages in the outsourcing sector have empowered a class of cultural emulators. These young Indians indulge in American-style shopping binges at glittering malls, party at upscale nightclubs, and arrange romantic trysts at exurban cafés. But while the high-tech outsourcing industry is a matter of considerable pride for India, global corporations view the industry as a low-cost, often low-skill sector. Workers use the digital tools of the information economy not to complete technologically innovative tasks but to perform grunt work and rote customer service. Long hours and the graveyard shift lead to health problems and social estrangement. Surveillance is tight, management is overweening, and workers are caught in a cycle of hope and disappointment. Through lively ethnographic detail and subtle analysis of interviews with workers, managers, and employers, Nadeem demonstrates the culturally transformative power of globalization and its effects on the lives of the individuals at its edges.
530 _aIssued also in print.
538 _aMode of access: Internet via World Wide Web.
546 _aIn English.
588 0 _aDescription based on online resource; title from PDF title page (publisher's Web site, viewed 29. Jul 2021)
650 0 _aBusiness
_xIndia.
650 0 _aBusiness.
650 0 _aCall center agents
_zIndia
_xSocial conditions.
650 0 _aContracting out
_xIndia.
650 0 _aContracting out
_xSocial aspects
_zIndia.
650 0 _aContracting out
_zIndia.
650 0 _aCulture diffusion
_xIndia.
650 0 _aCulture diffusion
_zIndia.
650 0 _aGlobalization
_xSocial aspects
_xIndia.
650 0 _aGlobalization
_xSocial aspects
_zIndia.
650 0 _aHigh technology services industries
_zIndia
_xEmployees
_xSocial conditions.
650 0 _aInternational business enterprises
_xEmployees
_xSocial conditions.
650 0 _aOffshore outsourcing
_xIndia.
650 0 _aOffshore outsourcing
_zIndia.
650 0 _aSocial change
_xIndia.
650 0 _aSocial change
_zIndia.
650 7 _aSOCIAL SCIENCE / Sociology / General.
_2bisacsh
653 _aBombay.
653 _aExport-Processing Zones.
653 _aIndia.
653 _aIndian workers.
653 _aTyler Pfeifer.
653 _aUnited States.
653 _aaccents.
653 _aattrition.
653 _abusiness cosmopolitanism.
653 _acapital.
653 _aconcession bargaining.
653 _aconsent.
653 _aconsumer-oriented mimicry.
653 _acontrol.
653 _acorporate culture.
653 _acustoms.
653 _acybercoolies.
653 _adevelopment.
653 _adiscipline.
653 _aeconomic divide.
653 _aeconomic growth.
653 _aeconomic reforms.
653 _afamily relations.
653 _aglobal capitalism.
653 _aglobalization.
653 _ahealth.
653 _aidentities.
653 _ainformation economy.
653 _ainformation work.
653 _ainternational trade.
653 _alabor.
653 _alifestyles.
653 _amanagement.
653 _amanagerial style.
653 _amiddle class.
653 _amodernity.
653 _amodernization.
653 _amoral reform.
653 _amorality.
653 _anight shifts.
653 _aoffshoring.
653 _aoutsourcing industry.
653 _aoutsourcing.
653 _aplace.
653 _apleasure principle.
653 _aprofessionalism.
653 _aservice sector.
653 _asocial goals.
653 _aspace.
653 _asubcontractors.
653 _asubsidiaries.
653 _asurveillance.
653 _atechno-populism.
653 _atemporal displacement.
653 _atime arbitrage.
653 _atime.
653 _atransnational capitalism.
653 _atransnational companies.
653 _aturnover.
653 _aunions.
653 _autopia.
653 _awages.
653 _awork hours.
653 _awork rationalization.
653 _aworker internationalism.
653 _aworkers' rights.
653 _aworking conditions.
653 _aworkplace culture.
653 _aworkplace.
850 _aIT-RoAPU
856 4 0 _uhttps://doi.org/10.1515/9781400836697?locatt=mode:legacy
856 4 0 _uhttps://www.degruyter.com/isbn/9781400836697
856 4 2 _3Cover
_uhttps://www.degruyter.com/cover/covers/9781400836697.jpg
942 _cEB
999 _c206273
_d206273