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001			241951
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008			230228t20212022gw fo d z eng d
020			_a9783110679076 _qprint
020			_a9783110679229 _qEPUB
020			_a9783110679120 _qPDF
024	7		_a10.1515/9783110679120 _2doi
035			_a(DE-B1597)9783110679120
035			_a(DE-B1597)537129
040			_aDE-B1597 _beng _cDE-B1597 _erda
072		7	_aBUS081000 _2bisacsh
084			_aonline - DeGruyter
245	0	0	_aOrganizational learning in tourism and hospitality crisis management / _ced. by Zahed Ghaderi, Alexandros Paraskevas.
264		1	_aBerlin ; _aBoston : _bDe Gruyter, _c[2021]
264		4	_c©2022
300			_a1 online resource (VI, 249 p.)
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_atext file _bPDF _2rda
490	0		_aDe Gruyter Studies in Tourism , _x2570-1657 ; _v8
505	0	0	_tFrontmatter -- _tContents -- _t1 Introduction -- _t2 Organizational learning in tourism crisis management: An experience from Malaysia -- _t3 Crisis knowledge in tourism: Types, flows, and governance -- _t4 COVID-19 impact on the human aspect of organizational culture and learning: The case of the Greek hospitality industry -- _t5 Learning from a cascading crisis: A framework for crisis learning stewardship -- _t6 An organizational learning model for crisis management in tourism and hospitality -- _t7 Foresight thinking and organizational learning: Scenario planning as a DMO crisis management tool -- _t8 Barriers to organizational learning: The case of Mexico and COVID-19 -- _t9 Institutionalization of organizational learning frameworks in tourism crisis management -- _t10 Crisis and organizational learning: The hidden links between aviation and hospitality industry -- _t11 Crisis management and organizational learning: The case of Denizli’s hotels -- _t12 Revisiting tourism crisis management practice: Learning from COVID-19 in Spain -- _t13 Crisis communication and organizational learning: A case study of the 2010 New York city bed bug crisis -- _t14 Tourism supply chain knowledge management in the pandemic era -- _t15 Conclusion -- _tContributors -- _tIndex
506	0		_arestricted access _uhttp://purl.org/coar/access_right/c_16ec _fonline access with authorization _2star
520			_aTourism and hospitality organizations have always been exposed to disruptions, stresses, and crises, making the management of these adversities a necessary skill. The prolonged and complex turbulence that the industry is often facing from epidemics and pandemics, climate change and extreme environmental phenomena, or political instability and economic crashes, raise questions: Do these organizations learn from the crises they experience? If so, how do they learn, and what do they do with this learning? Organizational Learning in Tourism and Hospitality Crisis Management brings together an array of expert academic analyses of the latest thinking and practice on these questions. Drawing on studies conducted around the world including Greece, Iran, Japan, Malaysia, Mexico, Spain, Turkey, UK, and USA, the contributors apply a wide range of organizational learning and knowledge management theoretical perspectives and concepts to offer new insights into crisis-induced learning in a tourism and hospitality context. The book will be an excellent resource for scholars and students as well as managers of tourism and hospitality organizations, tourism policymakers, and government officials who are involved in tourism destination management.
530			_aIssued also in print.
538			_aMode of access: Internet via World Wide Web.
546			_aIn English.
588	0		_aDescription based on online resource; title from PDF title page (publisher's Web site, viewed 28. Feb 2023)
650		7	_aBUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism. _2bisacsh
653			_aTourism crisis management.
653			_adisaster preparedness.
653			_aorganizational learning.
653			_aorganizational resiliency.
653			_aorganizational vulnerability.
700	1		_aAltinay, Levent _eautore
700	1		_aBehboodi, Zahra _eautore
700	1		_aBufkin, Alexa _eautore
700	1		_aChepkemei Rop, Wendy _eautore
700	1		_aCooper, Chris _eautore
700	1		_aErtas, Mehmet _eautore
700	1		_aFisher, Ron _eautore
700	1		_aFrancis, Mark _eautore
700	1		_aGhaderi, Zahed _eautore _ecuratore
700	1		_aHaven-Tang, Claire _eautore
700	1		_aKakarougkas, Christos _eautore
700	1		_aKim, Hany _eautore
700	1		_aKırlar-Can, Burçin _eautore
700	1		_aLiu-Lastres, Bingjie _eautore
700	1		_aMakian, Sarasadat _eautore
700	1		_aMcLean, Jacqueline _eautore
700	1		_aNematpour, Mohammad _eautore
700	1		_aParaskevas, Alexandros _eautore _ecuratore
700	1		_aPatterson, Ian _eautore
700	1		_aPuad Mat Som, Ahmad _eautore
700	1		_aRodríguez-Toubes, Diego _eautore
700	1		_aSikora, Ivan _eautore
700	1		_aStavrinoudis, Theodoros _eautore
700	1		_aTello Contreras, Juan Manuel _eautore
700	1		_aVargas-Sánchez, Alfonso _eautore
700	1		_aWang, Jia _eautore
850			_aIT-RoAPU
856	4	0	_uhttps://doi.org/10.1515/9783110679120
856	4	0	_uhttps://www.degruyter.com/isbn/9783110679120
856	4	2	_3Cover _uhttps://www.degruyter.com/document/cover/isbn/9783110679120/original
942			_cEB
999			_c241951 _d241951