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010 _a2022938298
020 _a9783110746013
_qprint
020 _a9783110746501
_qEPUB
020 _a9783110746365
_qPDF
024 7 _a10.1515/9783110746365
_2doi
035 _a(DE-B1597)9783110746365
035 _a(DE-B1597)579632
035 _a(OCoLC)1340958949
040 _aDE-B1597
_beng
_cDE-B1597
_erda
050 0 0 _aHD42
_b.D414 2022
072 7 _aBUS110000
_2bisacsh
084 _aonline - DeGruyter
245 0 0 _aDe Gruyter Handbook of Organizational Conflict Management /
_ced. by LaVena Wilkin, Yashwant Pathak.
264 1 _aBerlin ;
_aBoston :
_bDe Gruyter,
_c[2022]
264 4 _c©2022
300 _a1 online resource (XXX, 357 p.)
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 0 _aDe Gruyter Handbooks in Business, Economics and Finance ,
_x2748-016X
505 0 0 _tFrontmatter --
_tContents --
_tContributors --
_tAcknowledgements --
_tPreface --
_tSection 1: Interpersonal Conflict Management --
_tChapter 1 Shining a Light on Organizational Conflict --
_tChapter 2 Emotional Intelligence in Workplace Negotiations --
_tChapter 3 Psychological Safety: Creating a Healthy Conflict Culture --
_tChapter 4 Thomas-Kilmann Instrument (TKI) and the Kilmann Organizational Conflict Instrument (KOCI) --
_tChapter 5 Mindfulness Training in Organizational Settings: An Empirical Look at the Research --
_tSection 2: Organizational Conflict Management --
_tChapter 6 Understanding Culture to Resolve Conflict: An Introduction of the ADVANCE Through Conflict™ Model --
_tChapter 7 Utilization of Frames and Reframing for Organizational Leadership and Conflict Management Effectiveness --
_tChapter 8 10 Separations in Conflict Resolution --
_tChapter 9 Collaborative Practices in Organizations: Managing Conflict and Leading Constructive Change --
_tChapter 10 Shifting the Focus from Stand-Alone Dispute Systems Design Elements to Creating Self-Correcting and Fluid Organizations --
_tChapter 11 Stereotypes, Bias and Microaggressions in Organizational Conflict Management (OCM) --
_tSection 3: Intercultural, International, and Ethic Conflict Management --
_tChapter 12 Managing Workplace Conflicts: Considerations of Ethnicity and Religion --
_tChapter 13 Hindu Philosophy and the Resolution of the Roots of Conflict: Adi Shankaracharya’s ‘Nirvana Shatakam’ --
_tChapter 14 Political Conflicts in the Workplace: What are Their Effects, and Can They be Avoided? --
_tSection 4: Methods for Managing Organizational Conflicts --
_tChapter 15 Detecting Deception in Negotiation: From Natural Observation to Strategic Provocation --
_tChapter 16 The HearT of Mediation --
_tChapter 17 Managing Organizational Conflicts Through Innovation, Creativity, and Inclusion: Implementing a Conflict System of Shared Leadership --
_tChapter 18 Coaching and Organisational Development: Lessons and Themes from 360 Degree Feedback --
_tChapter 19 Functions and Benefits of an Organizational Ombuds --
_tChapter 20 Managing Workplace Conflict: The Role of Human Resources as “Organizational Toxin Handlers” --
_tSection 5: Special Topics in Organizational Conflict Management --
_tChapter 21 Workplace Bullying: Not Just Another Conflict --
_tChapter 22 Women and Organizational Conflict Management: Promoting Human Rights and Challenging Gender Bias --
_tChapter 23 Making the Invisible Visible: Uncovering the Mystery of Personality Conflicts at Work --
_tChapter 24 Organizational Conflict Management: Driving Innovation and Organizational Success Through Leadership Management and Human Connection --
_tChapter 25 Create a Space to Forgive: Letting Go of Blame and Anger Can Move Us from Victim to Survivor --
_tList of Figures --
_tList of Tables --
_tIndex
506 0 _arestricted access
_uhttp://purl.org/coar/access_right/c_16ec
_fonline access with authorization
_2star
520 _aThe De Gruyter Handbook of Organizational Conflict Management offers insightful contributions covering a myriad of conflict management topics ranging from fundamental issues, such as emotional intelligence and cultural differences, to cutting-edge themes such as political conflicts and mindfulness training. Renowned conflict management scholars and leading practitioners have contributed chapters to this handbook based on their research and their practical experience in the field of confl ict management. Many of the authors have influenced the topic of conflict management as it has become both a fi eld of academic study in universities and a necessary leadership skill. The handbook is organized in four sections. The first section covers interpersonal conflict management and focuses on perceptions, conflict styles, emotional intelligence, psychological safety, and change. The second section includes ethnic and cultural issues in organizational conflict management, such as microaggressions, ethnicity and religion, and political conflicts. The third section offers methods for managing organizational conflicts, including mediation, negotiation, ombudspersons, and conflict coaching. This section also offers guidance on developing an organizational conflict management system and discusses HR’s role in managing conflicts. The fourth section introduces chapters on special topics in conflict management, such as workplace bullying, gender issues, birth order personality, human connections, and forgiveness. This handbook is an essential reference for scholars and practitioners. It offers organizational leaders insights into the causes and solutions to organizational conflict management. In addition, it is an excellent textbook for undergraduate and graduate courses in organizational conflict management.
530 _aIssued also in print.
538 _aMode of access: Internet via World Wide Web.
546 _aIn English.
588 0 _aDescription based on online resource; title from PDF title page (publisher's Web site, viewed 02. Mai 2023)
650 0 _aConflict management.
650 4 _aKonfliktbearbeitung.
650 4 _aKonfliktmanagement.
650 4 _aOrganisationen.
650 7 _aBUSINESS & ECONOMICS / Conflict Resolution & Mediation.
_2bisacsh
653 _aCorporate governance.
653 _aManagement.
653 _aOrganizational behavior.
653 _aOrganizational conflict management.
653 _aWorkplace conflict.
700 1 _aAlessio, Costanza
_eautore
700 1 _aAllen, Barb
_eautore
700 1 _aBarry, Jordan
_eautore
700 1 _aButcher, Charity
_eautore
700 1 _aCloke, Kenneth
_eautore
700 1 _aCooper, Robin
_eautore
700 1 _aDaniel, Teresa A.
_eautore
700 1 _aDenkova, Ekaterina
_eautore
700 1 _aFoutz, Brittany
_eautore
700 1 _aGeorgakopoulos, Alexia
_eautore
700 1 _aGoldsmith, Joan S.
_eautore
700 1 _aGuy, Hyacinth
_eautore
700 1 _aHallward, Maia Carter
_eautore
700 1 _aHardison, Gayle
_eautore
700 1 _aHollis, Leah P.
_eautore
700 1 _aJha, Amishi P.
_eautore
700 1 _aKarimi, Haleh
_eautore
700 1 _aKatz, Neil H
_eautore
700 1 _aKatz, Neil H.
_eautore
700 1 _aKeashly, Loraleigh
_eautore
700 1 _aKilmann, Ralph H
_eautore
700 1 _aLemonius, Michele
_eautore
700 1 _aMatusevich, Katsiaryna
_eautore
700 1 _aMiners, Christopher T. H.
_eautore
700 1 _aMischenko, Pavel
_eautore
700 1 _aMoldavanova, Alisa V.
_eautore
700 1 _aNasher, Jack
_eautore
700 1 _aNelson, Terry Morrow
_eautore
700 1 _aPathak, Yashwant
_eautore
_ecuratore
700 1 _aPearson, Frederic S.
_eautore
700 1 _aPetzold-Bradley, Eileen
_eautore
700 1 _aPolkinghorn, Brian
_eautore
700 1 _aPowless, Neal J.
_eautore
700 1 _aRees, Laura
_eautore
700 1 _aRogers, Scott L.
_eautore
700 1 _aRucker, Kuryakin C.
_eautore
700 1 _aSenehi, Jessica
_eautore
700 1 _aSunderland Manousso, Barbara
_eautore
700 1 _aThoele, Creighlynn D.
_eautore
700 1 _aThompson, Leigh
_eautore
700 1 _aWahlgren, Michael A.
_eautore
700 1 _aWilkin, LaVena
_eautore
_ecuratore
700 1 _aZanesco, Anthony P.
_eautore
700 1 _aZehr, Sandore
_eautore
850 _aIT-RoAPU
856 4 0 _uhttps://doi.org/10.1515/9783110746365
856 4 0 _uhttps://www.degruyter.com/isbn/9783110746365
856 4 2 _3Cover
_uhttps://www.degruyter.com/document/cover/isbn/9783110746365/original
942 _cEB
999 _c243017
_d243017