Library Catalog
Amazon cover image
Image from Amazon.com

Dealing with an International Clientele: Communications, Diplomacy and Etiquette / Meri Meredith.

By: Material type: TextTextSeries: Information Services Management SeriesPublisher: Berlin ; Boston : K. G. Saur, [2005]Copyright date: ©2005Description: 1 online resource (241 p.)Content type:
Media type:
Carrier type:
ISBN:
  • 9783598243707
  • 9783598440120
Subject(s): Other classification:
  • online - DeGruyter
Online resources: Available additional physical forms:
  • Issued also in print.
Contents:
Frontmatter -- Contents -- Acknowledgments -- Introduction -- Chapter One. The Problem -- Chapter Two. Welcome -- Chapter Three. Respect -- Chapter Four. Speak Slowly and Distinctly -- Chapter Five. Communication -- Chapter Six. Etiquette -- Chapter Seven. Diplomacy -- Chapter Eight. Learning versus Teaching -- Chapter Nine. Cultures of the World, A-I -- Chapter Ten. Cultures of the World, J-W -- Backmatter
Summary: This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages. Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the result of different cultural backgrounds and language.
Holdings
Item type Current library Call number URL Status Notes Barcode
eBook eBook Biblioteca "Angelicum" Pont. Univ. S.Tommaso d'Aquino Nuvola online online - DeGruyter (Browse shelf(Opens below)) Online access Not for loan (Accesso limitato) Accesso per gli utenti autorizzati / Access for authorized users (dgr)9783598440120

Frontmatter -- Contents -- Acknowledgments -- Introduction -- Chapter One. The Problem -- Chapter Two. Welcome -- Chapter Three. Respect -- Chapter Four. Speak Slowly and Distinctly -- Chapter Five. Communication -- Chapter Six. Etiquette -- Chapter Seven. Diplomacy -- Chapter Eight. Learning versus Teaching -- Chapter Nine. Cultures of the World, A-I -- Chapter Ten. Cultures of the World, J-W -- Backmatter

restricted access online access with authorization star

http://purl.org/coar/access_right/c_16ec

This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages. Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the result of different cultural backgrounds and language.

Issued also in print.

Mode of access: Internet via World Wide Web.

In English.

Description based on online resource; title from PDF title page (publisher's Web site, viewed 01. Dez 2022)